01Start with the problem, not the software
Before comparing systems, write down the three processes that waste most of your time: entering invoices by hand? Inventory counts? Customer follow-up? The right system is the one that solves those three first, not the one with the longest feature list.
02The ten questions
- Does it support Egypt's e-invoicing system (and ZATCA if you operate in Saudi Arabia) through a direct integration?
- Is the interface truly Arabic and right-to-left, or a half-finished translation?
- Can you switch modules on gradually and pay only for what you use?
- Where is your data stored, who owns it, and how do you export it if you change systems?
- Does it integrate with WhatsApp, your online store and the tools you already use?
- What is the full cost of ownership: license + setup + training + support + customization?
- How long does setup take until your first real invoice?
- Is technical support available in Arabic and during your working hours?
- What level of security and per-employee permissions does it offer?
- Can you trial it with your own data before committing?
03The bottom line
Choose a system that starts small and grows with you, with a clear contract and exportable data. And if you need customization for your sector, you are better off with a system built on a flexible platform you can build on, rather than a closed one.
